Most of us have tried to log onto my.unisa.ac.za only to be confronted by a doomful notice coupled with the customary and inane apology telling us that myUnisa is down for one or other reason.
The site administrators at myUnisa concede that many students get in contact with them time and again in order to lodge their complaints which range from the site only loading half the content to the site not recognising their legitimate login details.
StudyNotesWiki spoke to Dane Milton from myUnisa who says the site was off this past weekend due to necessary maintenance upgrades. He adds that it often takes an entire day to reboot the site on days that it crashes.
"Crashes often occur due to increased traffic on the website because too many students are submitting their assignments" he says.
Unisa assisted more than 1.2 million students in 2011 through myUnisa according the Sakai Project which supplies the software myUnisa runs on.
Unisa SRC president Brian Mphahlele says the SRC is disappointed by the many breakdowns myUnisa experiences and that this is an indication of the negative effect that Unisa’s effort to introduce e-learning on a larger scale will have on students especially those who live in rural areas. "We cannot decide to go online overnight." says Mphahlele.
Dane Milton assured us that Unisa is doing various things to improve myUnisa's reliability although he ignored our request for specific examples of this.